Terms & Conditions
The contractual agreement governing the provision of Strategic Advisory and Technical Services.
Last Updated: January 23, 2026
1. Definitions
In these Terms and Conditions:
- "The Firm" refers to Mtengwa Strategic Advisory and its technical arm, BuruOps Intelligence.
- "The Client" refers to the individual or entity engaging our services.
- "Services" refers to strategic consultancy, technical implementation, auditing, and advisory work provided by The Firm.
- "Deliverables" refers to reports, code, architecture diagrams, and strategies produced during an engagement.
2. Engagement & Scope
2.1 Strategic Advisory
Our advisory services provide high-level guidance based on industry best practices and the Principal Consultant's expertise. While we strive for accuracy, business decisions made based on our advice remain the sole responsibility of The Client.
2.2 Technical Services (BuruOps)
Technical engagements (e.g., Penetration Testing, MLOps Implementation) are governed by a specific Statement of Work (SOW). Any work outside the agreed SOW will be billed as an additional service.
3. Intellectual Property (IP)
3.1 Client IP
All data, proprietary code, and business information provided by The Client remain the exclusive property of The Client. The Firm claims no ownership over Client assets.
3.2 Firm IP
The Firm retains ownership of its proprietary methodologies, frameworks (e.g., "Secure-by-Design Architecture"), and pre-existing code libraries used to deliver the Services. The Client is granted a non-exclusive, perpetual license to use these materials solely for their internal business purposes.
4. Confidentiality
Both parties agree to maintain strict confidentiality regarding all non-public information exchanged during the engagement. This obligation survives the termination of the agreement.
5. Fees & Payment
- Retainers: Monthly retainer fees are payable in advance on the 1st of each month.
- Project Fees: Fixed-price projects typically require a 50% deposit upon signing, with the balance due upon completion.
- Late Payment: We reserve the right to suspend services if invoices remain unpaid for more than 14 days past the due date.
6. Limitation of Liability
To the maximum extent permitted by UK law:
- The Firm shall not be liable for any indirect, special, or consequential damages (including loss of profit or data).
- Our total liability for any claim arising out of our services shall be limited to the total fees paid by The Client in the 6 months preceding the claim.
- We do not guarantee that our security services will prevent all cyber-attacks, as the threat landscape is constantly evolving.
7. Termination
Either party may terminate a retainer agreement with 30 days' written notice. For fixed-term projects, termination terms are specified in the Statement of Work.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact Information
For legal notices or questions regarding these terms, please contact:
Principal: Burhani Mtengwa, MBCS
Email: contact@mtengwa.co.uk
Office: Woking, Surrey, United Kingdom