Client Advisory Engagement Policy
General terms, governance principles, non-disclosure execution, intellectual property allocation, and fee structures governing all Mtengwa Strategic Advisory mandates.
1. Engagement Structure & Statements of Work (SOW)
All advisory services provided by Mtengwa Strategic Advisory are formalized under a bespoke Master Advisory Services Agreement (MASA) or specific Statement of Work (SOW) executed between the Practice and the client entity.
- Fixed-Milestone Scoping: SOWs specify explicit analytical deliverables, methodology, timeline, and fixed-fee milestones. We eliminate open-ended, ambiguous billing increments.
- Change Control: Any expansion of scope must be agreed upon in writing via an authorized Change Request Order signed by both parties.
2. Bilateral Non-Disclosure & Privilege Protection
Prior to the disclosure of sensitive architectural configurations, threat intelligence, board minutes, or commercial financials, a bilateral Non-Disclosure Agreement (NDA) is executed.
- Perpetual Trade Secret Protection: Technical architectures, source code, and cryptographic designs remain protected indefinitely.
- Client Privilege Governance: Where work is commissioned under legal privilege through external legal counsel (such as Abba Zanzibar Attorneys), all workpapers and forensic drafts are structured to uphold litigation privilege and legal professional privilege.
3. Intellectual Property Allocation & Deliverable Ownership
Our intellectual property allocation is clear, balanced, and client-centric:
Upon receipt of full professional fees, the client owns 100% of all bespoke architectural blueprints, roadmap deliverables, risk registers, and organizational strategies formulated specifically for their estate.
Mtengwa Strategic Advisory retains ownership of its pre-existing diagnostic models and methodologies, granting the client a perpetual, royalty-free, worldwide license to use them internally.
4. Professional Fees, Invoicing & Payment Schedules
Advisory commissions are conducted on either a monthly executive retainer or a fixed-fee milestone deliverable basis:
- Payment Terms: Invoices are payable within 14 days of date of issuance, payable via electronic bank transfer (BACS / CHAPS / SWIFT) in GBP (£), EUR (€), or USD ($).
- No Hidden Expenses: Travel, accommodation, or extraordinary forensic hardware requirements require prior client written approval before incurrence.
5. Limitation of Liability & Governing Jurisdiction
To maintain equitable commercial risk allocation:
- Aggregate Liability Cap: Total aggregate liability arising under or in connection with any Statement of Work is capped at 100% of the professional fees paid by the client under that specific SOW in the 12 months preceding the claim.
- Consequential Loss Exclusion: Neither party is liable for indirect, punitive, or consequential loss, or loss of anticipated profits.
- Governing Law & Jurisdiction: All agreements are exclusively governed by and construed under the laws of England and Wales. The courts of London hold exclusive jurisdiction.
